It's been nearly 20 months now since we decided to store our caravan at your secure CaSSOA Gold storage facilities and I though I'd write a short letter to express our total satisfaction with not only the high level of security, but also the exceptional service you and your family provide.
While there are other CaSSOA Gold storage facilities in the area, we know that the level of security you provide exceeds the normal 'Gold' level usually provided at some other sites. We particularly appreciate two security points:
1. You and your family live 'on-site', which deters casual snoopers and opportunists.
2. That caravan owners are not permitted to deliver or remove their caravans from the compound. This ensures that other owners caravans are not at risk from poor manoeuvrings.
Apart from the security features, the level of friendly service is second to none. At other storage facilities I have used I sometimes felt as though I was being treated not as a customer, but as a plot number. At Low Moor Head, we are always treated with courtesy and politeness; and we know that our caravan will be washed ready for us to hitch up and drive away, and washed before it goes back into store. It's also the little things that matter as well, such as opening the fridge door to allow air to circulate, when we have forgotten.
I think I can say with some certainty that as long as we own our caravan we will continue to use your storage facility. I can sleep sound in knowing that when it is in storage you look after it as if it was your own. That is very reassuring.
Low Moor Head Caravan Park